Trust is important in the relationships we have with our clients.
All our clients have access to a portal that informs them about the interventions of our technicians at any time. Transparency of information nurtures a relationship of trust—that’s the Team Microfix commitment.
Our portal provides access to a dashboard that will help you better understand the use of your IT resources. You will see in detail the interventions that require your approval before any action is undertaken.
You will also be informed of the progress of interventions via a ticket system and email notifications.
Through the client portal, you can:
- Consult our detailed and easy-to-understand invoices
- Learn about the details of our interventions
- Monitor the projects and ongoing interventions
- Create service tickets
- View your infrastructure reports and statistics in real-time
- Manage employees calls
- Access technical documentation